For both regimes you can contact Melittaklinik using the following methods:
Bookings, reports and administrative support Melittaklinik
How to book an appointment, test or treatment
Making a booking for a Melittaklinik service
For private services:
- Direct booking with short wait times
- Availability of personalized pathways and flexible hours
For services covered by the National Health Service (SSN):
- A referral from the GP or specialist is required
- Waiting lists may apply, depending on availability and clinical priority
To book and at the time of the appointment you must bring:
- Referral (if the visit is via the SSN)
- Health insurance card
- Identification document
- Any documentation proving membership in funds
- Any previous reports and examinations
- List of current medications, if any
Collection of Melittaklinik examination and service reports
Patients can collect their clinical documentation in the following ways:
Digital collection: by clicking this link
Paper collection: by coming to the reception desk during the published opening hours.
Timing, delegated collection and other information
Report turnaround times vary depending on the type of service; they will be specified and communicated to the patient at the time of the service. Reports can be collected by third parties presenting a signed authorization and a copy of the patient’s identity document.
Practical assistance to access services
Melittaklinik administrative support
Melittaklinik provides its patients with an administrative office that offers:
- Information on exemptions, co-payments and how to access services under agreement;
- Clarifications on private fees and billing;
- Help managing health documentation (certificates, attestations and forms);
- Guidance through the services offered to identify the pathway best suited to the patient’s needs.
- Proper preparation of documentation required by insurers.
Useful contacts
Phone: 0471 087 000 | Monday to Friday 8:30–12:30 and 13:30–17:00
Email: info@melittaklinik.com
On-site reception: Monday to Friday 8:30–17:00
